Privacy Policy and Security Policy and Cancellation Policy and Delivery Policy

PRIVACY POLICY

Breakaway Travel understands any information that identifies the customer to whom such information pertains is important. Breakaway Travel, therefore, has established the following privacy policy for its handling and protection of personal information.

Introduction

Breakaway Travel takes our responsibility regarding the protection of personal information very seriously and we will keep information that the customers inform us securely and confidentially with respect to our standard privacy of information protection to prevent damage or unauthorized access to the customers.

Personal Information Collection and Usage

When you use services provided on this Web Site you will be asked to provide us with personal identifying information such as name, contact address, phone or e-mail, etc. We generally collect that information for the purpose of arrangement of booking such as to process your travel arrangement or to conduct marketing activities regarding our service.

Disclosure of personal information

Breakaway Travel will not disclose your personally identifiable information to any third parties without your consent, however, we may disclose your personal information to law enforcement agencies and government for security, customs, and immigration purposes, our lawyers and legal advisors for establishing, exercising, or defending our legal right.

Modification to privacy and disclaimer

Breakaway Travel reserves the right to change this Privacy Policy and disclaimer at any time. The content presented on this page is considered the latest version. Should a modification to our Privacy Policy occur, we will post the updated version on the page so that you are always aware of how we safeguard your personal data.

SECURITY POLICY

Disclaimer

THE MATERIALS AND INFORMATION YOU FIND ON THE BREAKAWAY WALKING TOURS WEBSITE ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE BREAKAWAY TRAVEL SERVICES AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, EXPECTATION OF PRIVACY OR NON-INFRINGEMENT.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.

You specifically acknowledge that Breakaway Travel is not liable for your defamatory, offensive, infringing, or illegal materials or conduct or that of third parties, and Breakaway Travel reserves the right to remove such materials from the Breakawaywalkingtour website without liability.

All contents, including, but not limited to text, figures, timetables, photographs, graphics, etc., in any Breakawaywalkingtours website and any automatic responding messages, may contain technical errors or typing inaccuracies, or other types of errors or inaccuracies. Breakaway Travel assumes no responsibility whatsoever for any such errors or inaccuracies. This website has been complied with in good faith by Breakaway Travel without representation nor warranty, neither express nor implied, as to the completeness or accuracy of the information it contains. You must always verify this information before you act upon it by calling our office.

You agree not to hold Breakaway Travel liable for the consequence of any action(s) you may take on the basis of the information contained on any Breakawaywalkingtours website.

Applicable Law and Jurisdiction

The Terms of Use of this website shall be governed by and construed in accordance with the Government of HKSAR and the court of competent jurisdiction in Hong Kong will have exclusive jurisdiction in case of disputes.

Cookies

Most websites like ours use cookies to enhance your online experience. Cookies are alphanumeric identifiers that are transferred to your computer’s hard drive from your web browser to recognize your preferences and tailor content to you. The cookies do not contain your customer data but only behavioral data which is entirely anonymous. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies.

Hyperlinks to external websites

The Breakawaywalkingtours website contains links to sites that are not maintained by Breakaway Travel International Ltd. (”Breakaway Travel”). Breakaway Travel is not responsible for the content of those sites and cannot guarantee that sites will not change without our knowledge, and the inclusion of a link in the Breakawaywalkingtours website does not imply Breakaway Travel endorsement of the sites.

No Liability

By accessing the Breakawaywalkingtours website, you agree that Breakaway Travel will not be held liable for any direct, indirect, or consequential loss or damage arising out of the use of the information and materials contained herein or from your access to other materials on the Internet via links from this website.

E-mail: info@breakaway-travel.com.hk

CANCELLATION POLICY

There are different cancellation policies, depending on the specific tour or activity you choose.  Please be sure to verify which one is applicable to your chosen experience prior to confirming your booking.  This information can be found on every experience we offer under the Cancellation Policy section in each tour.  Should you have any queries, please feel free to contact us by email at booking@breakaway-travel.com.hk

DELIVERY POLICY 

Once your booking is confirmed, our colleague will send you an email that includes all details of the tour you booked such as the departure date, number of guests, meeting point, tour guide contact number, cancellation policy, etc.  If you don't receive the email, please contact us by email at booking@breakaway-travel.com.hk or by WhatsApp at (852) 2367 3018. If you're already traveling and do not have internet access, you can leave us a message and we can send the confirmation to your hotel's concierge.  They will be able to print it for you.  Our tour guide will not collect any paper tickets/ confirmations from you.  Just showing her/him a screenshot photo of the confirmation or passport/ ID card/ driving license which can identify you is fine.