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Q?
Are the wheelchair customers welcomed to participate the walking tours?
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A.
Since some of the sidewalks are quite narrow with busy traffic passing by. We would not encourage our participants to come in a wheelchair or bring a stroller.
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Q?
Are all walking tours conducted by licensed tour guide?
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A.
Yes, all our walking tours are led by licensed tour guides that have attained the tourist guide licenses from the Travel Industry Council of Hong Kong.
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Q?
Is there a minimum no of participants?
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A.
Yes, we need minimum 2 adults to operate the tour.
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Q?
Can we bring our children to the walking tours?
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A.
Of course, children are welcome to participate all our walking tours. Except our foodie tour, every paid adult can bring maximum 2 children aged from 2 – 12 years old for free. For our foodie walking tour, every paid adult can still bring maximum 2 children from 2 – 6 years at no charge while children aged from 7 – 12 years old are considered as youth and youth price is available.
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Q?
Do we stop at any “appointed shops” for compulsory shopping?
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A.
Surely not, we will not take you to any “commercial shops”, we guarantee no commercial shopping are made on the tour.
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Q?
What should I wear and bring during the walking tour?
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A.
As we will be walking and standing for most of the tour, so comfortable shoes and clothing is recommended. If the weather forecast is a rainy day, please also bring your umbrella or rain gear with you.
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Q?
Do you operate the tour in other languages other than English?
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A.
Sorry, we conduct all our walking tours in English only.
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Q?
If I am vegetarian, can I still join the foodie tour?
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A.
Yes, vegetarian option is also available, please let us know upon making booking.
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Q?
Are gratuities include?
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A.
No, Gratuities are not included in the tour fee. If you think our tour guides have done a great job, they would greatly appreciate any gratuities.
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Q?
How do I make my walking tour booking?
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A.
A : To book a tour, please complete our booking form or simply send us an email, we will reply you with confirmation via email within 24 hours.
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Q?
How late can I book my walking tour?
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A.
Booking has to be made at least 48 hours prior to the tour departure time.
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Q?
Will the tour still on if the weather is bad?
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A.
All tours take place as scheduled except under Red/Black rain storm warning or Typhoon signal no 8 or above
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Q?
Can I cancel my booking for free?
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A.
Tour booking can be cancelled for free of charge with more than 7 days prior to the tour departure date.
If tour booking is cancelled within 7 days prior to the tour departure date, 50% of the tour fees are paid.
If tour booking is cancelled within 48 hours (or no show) prior to the tour departure date, 100% tour fees are paid.
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Q?
Do you arrange private group tour?
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A.
Yes, we can tailor make a private group tour’s itinerary according to what you expected, in order to provide the best personalized service to you, we will suggest to limit the group size to maximum 8 – 10 persons, so everyone can be well taken care by our friendly tour guide.
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Q?
Do we have a long walk on the tour?
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A.
It depends on the walking tour you have signed up. It is around 2 - 2.5 kilometers for a 4 hours walking tour. However, during half way of the tour, if you like, we can take the public transportation such as MTR train, double-decker bus, trams etc (transportation cost will be on your own expenses). So, you can have more local experience for riding on our public transportation.
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Q?
Can I join the foodie tour if I have food allergies?
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A.
Yes, if you have food allergies, please let us know upon making booking, we will try to avoid and make alternative tastings for you.